Terms of Service

Business Information

This website is operated by Optokit by AK, located in London, United Kingdom.

General Conditions

By accessing or using this website, you agree to be bound by these Terms of Service.

Consumer Rights

Nothing in these Terms of Service affects your statutory rights under UK consumer law. Where applicable, your rights under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 remain fully protected.

Products & Pricing

We take reasonable care to ensure product descriptions and pricing are accurate. Prices are subject to change without notice.
In the event of an obvious pricing error, we reserve the right to cancel the order and issue a full refund.

Manufacturing Warranty

At OptoKit by AK, our cases have been extensively tested and used in real-world conditions over the course of a year. Reflecting this, we offer a 12-month manufacturing warranty covering any defects in materials or workmanship under normal use.

Each claim is carefully reviewed on a case-by-case basis to ensure a fair and considered outcome. This warranty does not extend to damage caused by misuse, accidental impact, unauthorised modification, or the natural effects of wear over time, including surface marks, discolouration, or material softening.

Product Care & Limitations

OptoKit by AK cases are thoughtfully engineered to help protect and secure your equipment in everyday environments. However, they are not designed to be fully shockproof, and no case can guarantee complete protection against all impacts particularly on hard surfaces such as concrete.

These cases have not been certified for water resistance and should not be submerged or exposed to excessive moisture.

To maintain optimal performance and longevity, we recommend avoiding prolonged exposure to direct sunlight or elevated temperatures, as the cases are not heat-resistant.

Orders & Payments

All orders are subject to acceptance and availability. Payment must be received in full before orders are processed and dispatched.

Cancellation Rights

Customers have the right to cancel an order within 14 days of receiving goods, in accordance with the Consumer Contracts Regulations 2013.
Cancellation requests must be submitted in writing using the contact details provided on our website.

Limitation of Liability

We are not liable for any indirect, incidental, or consequential losses arising from the use of our website or products, except where liability cannot be excluded under UK law.

Intellectual Property

All content on this website, including text, images, logos, and branding, is the property of Optokit by AK and may not be reproduced without prior written permission.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales.

Contact Information

For enquiries regarding these Terms or any other policies, please contact us using the details provided on our website.